Our Services

We configure and customize enterprise process templates such as (SCRUM, SAFE, DAD, Waterfall) that support multiple projects/programs. Custom attributes, workflows, and extensions are sometimes incorporated to improve out of the box features per specific organizational requirements. We also work with programs or/and project teams to provide more granular support for various initiatives to fulfill business goals and objectives.

ELM/CLM (Collaborative Lifecycle Management) adoption involves providing training with prescribed documentation of hands-on techniques and usage scenarios. Our recommendations are driven by best practices socialized via working closely with user communities of project teams. User guides are created and published with itemized steps along with graphical depictions. Examples of training materials are online webinars, short video clips, documented deliverables, learning aids and other specific deliverables pending specific contractual requirements.

Deployment services involve releasing pertinent applications to user communities via installations & upgrades on virtual/physical servers such as Linux and Windows, with the configuration for high availability and failover clusters along with the most current patches. Single sign on implementations that integrate with active directory LDAP and other architectural considerations are highly dependent on not just best practices, but also specified environmental requirements. While an enterprise topology is the most proverbial approach for rollouts, diferent topologies are considered for smaller organizations or user communities. Other administrative support involves user administration support for jazz team server provisioning, facilitating IBM service requests for issues resolution etc.

SME services is a core competency that provides thorough analysis, design, implementation, testing, deployment and troubleshooting of ELM/CLM or other  applications such as JIRA. SME’s work closely with organizations to provide solutions that satisfy business objectives, such as automating manual processes to improve velocity. Demos of specific capabilities are typically presented to facilitate discussions around business requirements. SME support also includes the support of legacy migrations & third-party integrations. For example, HP Quality Manager, HP Service Manager, Jira, Git, Nexus-Maven integrations, ClearCase & ClearQuest to RTC migrations and RequisitePro to RDNG migrations.

We facilitate ALM integrations with CICD tools to facilitate devops implementations and pipe line support. Some of the integrations include Engineering Workflow Management (EWM)/Rational Team Concert (RTC) with Git, GitHub, Git Enterprise, Gitlab, Gerrit, Nexus-Maven along with Jenkins etc.